Admin Coffee

Admin Coffee

Activity overview

Latest activity by Admin Coffee
Admin Coffee created an article,
Refunds & Changes
Club Refund Policy Regular tickets (not purchased via Ticket Exchange) - these can be cancelled provided the request is submitted in writing no later than seven days before the game. We are unable ...
Admin Coffee created an article,
Where is the Ticket Office?
The brand new  House ticket office is open on matchdays and is located directly next to the stadium in the north-west corner. It is clearly signposted, and Fanbassadors can also direct you there. I...
Admin Coffee created an article,
Ticket and Membership Terms and Conditions
Please click here to read our Ticket and Membership terms and conditions.
Admin Coffee created an article,
Teambuilding events
Currently, we have two options: the Escape Room and the Quiz. Both activities feature 100% Premium FC content and are designed to promote cooperation, a feeling of belonging to the organisation, cr...
Admin Coffee created an article,
How many tickets can I order?
Due to the exceptionally high demand for tickets, there is an upper limit on orders of Jupiler League matches as follows: 2/4 tickets per member; 25/50 tickets per fan club.
Admin Coffee created an article,
How will my order be processed?
Written orders are processed at the start of the advanced purchase phase, at least approx. ten weeks before the match (exception: start of a new season, depending on the match schedule). At least s...
Admin Coffee created an article,
Has my order been received?
A confirmation of receipt will be sent to you via email as soon as your application with our ticket Web-Shop goes through. If you applied by post, and included an email address in your application,...
Admin Coffee created an article,
What should I be aware of when ordering tickets?
To process ticket applications we require the following information: Contact details including address, email and telephone number Match fixture being applied for Number of tickets being applied f...
Admin Coffee created an article,
Official Sellers & Unauthorised Ticket Information
Tickets for all matches should be purchased directly from the Club. Even if a game has sold out, new listings will often become available on the Ticket Exchange, so supporters are encouraged to che...
Admin Coffee created an article,
Buying Tickets Guide and FAQs
Tickets for games are released in dedicated sales windows throughout the year. Becoming a  Member gives you priority access to tickets, the option to purchase via Ticket Exchange and a variety of e...
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